Shipping policy

Shipping Policy

Thank you for shopping with us!

Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Delivery times vary depending on your location:

• Domestic Shipping: 5–10 business days

• International Shipping: 7–20 business days

Please note that these are estimated delivery times and may vary due to external factors.

Shipping Rates
We offer free shipping on all orders. No hidden charges.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 2–3 days for tracking information to update.

Multiple Shipments
In some cases, your order may be shipped in multiple packages from different warehouses.

Delays
We are not responsible for delays caused by customs, natural events, or carrier issues.

Lost or Stolen Packages
If your package is lost or stolen, please contact us within 7 days of the estimated delivery date. We will do our best to assist you.

Incorrect Shipping Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

International Shipping
Customers are responsible for any customs duties or taxes that may apply.

If you have any questions, please contact our support team.zenvybasket@gmail.com